Recruitment

« back to listing

Director of product development

Westlake Village (CA), United States

Job Description

Well-financed internet startup in Westlake Village (CA) is interviewing candidates for the Director of Product Development position. This person will be focused on consumer applications of the Zumbox platform.

Position responsibilities:

• Oversee relationships with third-party software developers. Help them use the Zumbox API to build applications centered around street addresses.
• Create detailed product specifications for new features of the Zumbox platform, primarily to enhance customer acquisition and retention.
• Work closely with sales, business development, marketing, and operations staff to inform product features, designs, and priorities.
• Review, analyse, and interpret customer feedback to inform product plans.
• Focus on user behavior and key measurements (conversion rates, 'view' rate, 'paperless' rate, 'block” rate, etc.) to continually refine and improve products and features.
• Work closely with Engineering to bring products and features to market. 

Qualifications needed:

• Bachelor's Degree (ideally in Computer Science or similar).
• Superb technical abilities (ideally some experience writing code).
• Minimum five years of product development/product management experience.
• Strong analytical skills. Experience with Google Analytics (or similar tools), usability testing, focus groups, and surveys.
• Strong consumer marketing experience. Experience developing landing pages and improving conversion rates.
• Passion for usability / human factors / human computer interaction.
• Excellent verbal and written communication skills
• Ability to effectively handle multiple tasks, and identify improvement opportunities.
• Ability to work in a fast-paced environment and meet deadlines with little supervision.
• Ability to work with all levels of management.

Zumbox offers an excellent benefits package including medical, dental, vision, stock options, paid time off, business casual dress, and more.

Company description

Zumbox is the world’s first paperless postal system. The company has created a web-based platform for paperless mail that is purely online, mirrors the way that posts work, and uses street-addresses as the point of delivery. Zumbox licenses its platform to national posts, private postal operators, and other businesses on a country-by-country basis.

To apply, please send your CV or brief bio to hr@zumbox.com