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DHL launches mobile solution to improve freight service flexibility

DHL Freight has launched a mobile app for customers to handle their road freight shipments, allowing them to enter and manage Europe-wide orders even when they’re not in the office.

The DHL ACTIVEBOOKING app is available free of charge and available for smartphones operating with iOS and Android. It is based on the online platform DHL Intraship and allows registered users to generate standardised freight shipments in a fast and convenient way. Customers can also print labels directly from their mobile devices or forward labels via email. Entry orders can also be prepared offline.

"In our experience, customers expect mobile solutions and flexible services. With DHL ACTIVEBOOKING they’re now able to handle their shipments when on the move. It’s a major benefit for companies which manage just a handful of shipments every day, particularly small and medium enterprises,” said Henning Goldmann, senior vice president business process management, DHL Freight.

The new app complements DHL ACTIVETRACING, the mobile extension of DHL Freight’s Track & Trace website. It offers an upgraded and uniform way to track shipments across Europe in near real-time. Customers receive up to 30 status information alerts from across the entire transportation chain, from pick-up to delivery.


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