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Due to new technologies, especially in the field of batteries, and to the need to tackle climate change, we now see a true fresh start to the use of electric vans all over the world. This is particularly true in the postal sector, with operators wishing to cut their CO2 emissions through the use of electric vans as well as electric delivery tricycles or bicycles.
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Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?
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Postal services play a key role in many countries, providing access to basic communication and transaction services. Public postal operators are among the largest employers and most trusted retail network operators in each country, generating hundreds of billions of dollars in revenue.
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Michael Gesper reflects on what could be achieved if postal operators give their customers an insight into operational processes and performance.
Click here to read moreMichael Gesper, message AG
In an industry where reputations are made on the promise of timely and accurate delivery, an internet tracking website – where progress can be monitored from depot to door – is the latest battleground in customer service. David Quin looks at how the delivery driver is a key player in this battleground.
Click here to read moreDavid Quin, marketing director, ALK Technologies
Any direct mail campaign depends on careful planning to ensure that response rates are high and sales conversions numerous. A number of factors can intervene and impact its outcome. Richard Higginbotham explains more
Click here to read moreRichard Higginbotham, marketing manager at CDMS
Even in the current challenging economic climate there are a number of rapidly growing transportation and logistics companies who are cleverly employing technology to enable them to take on the established major players. Dave Upton looks at how these companies will be the stars of the future and the ones that don’t embrace technology will not.
Click here to read moreDave Upton, managing director at DA Systems
Post Offices should take a leaf out of Austria’s book and leave their stamp on the church. Guy Mucklow explains more
Click here to read moreGuy Mucklow, managing director of Postcode Anywhere
Europe ’s postal market is undergoing a period of change as markets open to increased competition. With postal providers jockeying for position so the number of services and options available to bulk mailers gradually increases. Richard Thompson, Managing Director, Pitney Bowes, outlines how technology and services are enabling businesses to navigate this choice to optimise postage efficiency and spend.
Click here to read moreRichard Thompson, Managing Director, Pitney Bowes
When seen purely as a telecom network, the postal service is fascinating and unique. It shares with any other government network the reality of hundreds of thousands of users, often handling very sensitive data.
Click here to read moreMelvyn Wray, senior vice president of marketing at Allied Telesis
Hermes enterprise mobility solution enables 94 percent first time, on time, delivery – beating the industry average by 11 percent
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Many online stores offer a wealth of shipping options that, according to recent research, simply aren’t necessary. Paul Galpin explains how this knowledge can benefit e-retailers
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UK domestic mail may be shrinking but export mail is showing signs of resilience and even growth – six Posts and 21 consolidators to whom export mail is a key part of their total business share their thoughts.
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